When Alan Webb, IT Operations Director at Mace, took over management of the 4,000-user business communications contract, he didn’t find it easy to understand what was driving costs.

Alan wanted to find a new solution with a contract that wasn’t over-complicated, and billing arrangements that enabled manageability and accountability for users, as well as lower costs.

Read the case study to learn about:

• OBM, a specialist communications management platform
• How Mace can now clearly see how usage tracks against the contract
• The way Olive works closely with Mace throughout the year
• How the OBM software has proved its value by reducing bills by 40%